Work with us

Front of House Manager

We’re on the lookout for our next Front of House Superstar.  

Full Job Description

The beating heart of our public spaces, this role has a strong people focus which assists us in our mission to create safe and welcoming spaces for audiences and artists to connect.

A stand out leader, our Front of House Manager wraps around our casual Front of House Assistants and Volunteer Usher teams with admin support, training and guidance.

A flair for spreadsheets will come in handy as well as an understanding of theatre operations. The FOH Manager ensures our artists are well supported and informed about our FOH procedures and general vibe when joining us on onsite. 

Please send your cover letter and CV to by EOD 9 December 2021.


We welcome applications from anyone, but especially those who celebrate and support our kaupapa.


Matawhānui / Vision  

Live art lighting-up lives

Whakatakanga /  Mission  

To create safe spaces for artists and audiences to expand possibilities


Whai tikanga / Values to pursue the right way 

Iwi/ People

Whanaungatanga/ Working together 

Tangongitanga/ Innovation

Kauneke/ Development 

Manaakitanga/ Care and respect   


Our IDEAL CANDIDATE will have: 

  • A love of people

  • An interest in arts accessibility 

  • A strong sense of initiative

  • Problem solving skills

  • Excellent communication 

  • Knowledge of theatre production

  • An understanding of BATS kaupapa

  • A desire to see the NZ Arts Industry thrive 



  • Staff management

  • Customer service 

  • Ticketing experience (PatronBase)

  • Cash handling and POS systems

  • Spreadsheets and budgeting

  • Health and Safety


A BONUS (but not essential) if you have any of the following:

  • Volunteer management skills

  • An understanding of Bar management

  • Duty Manager’s Licence

  • Familiarity with using Xero

  • Google Docs know-how

  • Non-profit management or community agency knowledge