BATS office staff work from 9am until 5.30pm Monday to Friday. The Box Office opens at 5pm on show days and stays open until after the last show of the night. Lumen opens at 5pm and will stay open into the night as long as there are a good number of people hanging out.
Meeting with BATS staff happens during office hours. It’s not unusual for our staff to work more than 40 hours in a week including late nights and weekends. This is why they prefer to arrange meetings within regular office hours.