Check out our COVID-19 Response Plan

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Keeping Our Whānau Safe at Red

Keeping Our Whānau Safe at Red

As numbers of Omicron steadily increase in our community we thought it prudent to touch-base to give you deeper insight into what BATS is doing to keep you safe and how you can help us in our mission.

Our Facilities

  • We have professional cleaners deep clean the whole building daily
  • Our incredible front of house team are sanitising tables and high touch areas between patrons and/or shows
  • Our HVAC ventilation system is less than 10 years old and allows us to isolate each of the spaces at BATS while supplying each space with adequate incoming fresh air
  • We are also airing spaces out between performances on top of this
  • We are working at a reduced capacity, so a sold out show is only 60% of the usual total audience if not less in our smaller spaces

Our Staff

  • All staff onsite are at least double vaccinated
  • BATS office staff are working from home when they can to minimise risk
  • All staff are masked when facing public and in communal areas
  • Office staff are spaced out at their desks and office is not overcrowded
  • If our staff are sick, they are staying home - no questions

Our Artists

  • Artists must be masked when in communal spaces
  • When performing they must remain distanced from all patrons
  • Our artists are doing their bit and sanitising spaces when they leave them too


Here’s what your trip to BATS might look like. We ask you to do your bit to help us keep our staff, artists and audiences safe.

  • Have your My Vaccine Pass ready to scan by our lovely staff at the door
  • You may order your drink at the bar but please stay distanced from other patrons you aren’t with
  • One seated in the bar, that’s your seat! Please no table hopping or mingling with other groups
  • You can raise your mask to eat and drink, but we ask that you please wear your mask covering your nose and mouth at all other times, unless you have a mask exemption
  • We encourage those who have digital access to have their tickets ready on their phone for scanning by our awesome volunteer ushers as this reduces direct contact
  • Please leave space between your group and other groups when finding a seat to the show - at reduced capacity we don’t have to cram in, spread out and enjoy the show
  • Remember if you're sick, please stay home

Any questions? Anything we missed?

Get in touch