Casual Duty Manager | BATS Theatre
✨ WE'RE HIRING: CASUAL DUTY MANAGER ✨
Lumen Bar at BATS Theatre is looking for a casual Duty Manager to join our team! Could this be you?
We're looking for someone reliable, responsible, friendly & enthusiastic. If the thought of working in a lively theatre and bar environment sounds like a bit of you, then keep reading 😉
This is a casual position on an 'as-needed' basis with shifts increasing during busy festival periods.
Obviously bar experience is a must and a great attitude is essential but bonus points if you can make a banging coffee, have an interest in social media or for creating content, and have a love for the arts, live performances and Pōnekes creative community
Core Responsibilities Include
- Shift Management: Run the bar during opening, closing, or event shifts, acting as the primary person-in-charge.
- Team Leadership: Direct, support, and delegate tasks to front-of-house staff to ensure high service standards (if applicable as usually there will be one sometimes two people on the bar)
- Customer Resolution: Handle guest inquiries, resolve complaints on the spot, and manage escalated issues calmly.
- Compliance & Safety: Enforce safety protocols and legal requirements, including host responsibility under the Sale and Supply of Alcohol Act.
- Financial Reporting: Manage cash registers, reconcile shift earnings, and complete precise daily reports.
Key Requirements
- Proven experience in a supervisory or senior role within hospitality, retail, or events.
- Valid Licence Controller Qualification (LCQ) and Manager's Certificate (for licensed premises).
- Availability to work irregular hours, including late nights and weekends with advanced notice.
- Strong problem-solving skills, excellent communication, and the ability to stay calm under pressure.
- Available to work weekends
- Confident in working independently and able to create a welcome environment for patrons
This is a great opportunity to be part of a unique theatre bar that is in the middle of reshaping so consider this your change to contribute to a creative, community-focused space.
Keen? Send an email to [email protected] with a little about yourself, a cover letter and your CV. We'd love to hear from you!
