We aim to make visiting BATS as easy as possible for everyone. If you need support with access, audio, visual needs, or with reserving an easy access seat in the theatre we encourage you to contact us via phone, email, or through the accessibility request form below at least 48 hours prior to your visit to discuss your individual needs with our friendly Box Office team.
Venue access
The Studio
The Studio is located on the top floor of the building and takes some time to reach using the stairclimber. Due to the fact that we have multiple shows per night, and the extended time required to reach The Studio, we will need to work closely with you to arrange a suitable arrival time so we can ensure we can make the process as smooth as possible.
The Dome
The Dome is located on the first floor of the venue with two sets of stairs required to access the space. If the show you are attending is in The Dome you will need to arrive 45 minutes prior to the start time.
The Stage
The ground floor at BATS is fully wheelchair accessible with a ramp at the north end of the building, which provides direct access to the foyer and bar area, and a wheelchair accessible Box Office counter and bathroom on the ground floor. The Stage is located on the ground floor.
Lumen Bar
The accessible ramped entrance with handrails is located to the left of the building front. It is accessible when the theatre is open. There is a call panel at the entrance which connects to the Box Office and clear access when you are inside.
The Pit Gallery
The accessible ramped entrance with handrails is located to the left of the building front. It is accessible when the theatre is open. There is a call panel at the entrance which connects to the Box Office and clear access when you are inside.
BATS Theatre
Please check the specific venues you're visiting to see their accessibility.
Accessibility Request
Use the form below to request accessibility to our venue and shows.